Patient plan
A plain-language plan for the cancer patient to take home
A patient leaves an oncology visit with new words, new dates and a lot to remember. OncoNexus drafts a plain-language plan from the same visit that creates your team's tasks. Your provider approves it, and the patient gets what to do, when, and who to call.
Why saying it in the room isn't enough
Patients forget much of what they are told in a medical visit, and what they do remember is often wrong.1 A cancer visit adds unfamiliar terms, several dates and instructions that involve more than one person.
A family member often helps keep track, and may not have been in the room. The plan has to make sense to someone who wasn't there.
What the patient plan includes
- What was decided in the visit, in plain language
- A checklist of the patient's own to-dos, such as a lab to get or a medicine to start
- Who to call, with the number for the provider's care team
- Warning signs to watch for, when the provider's plan includes them
- A place to keep questions for the next visit
It comes from the same approved plan as your team's tasks.
Before the visit
Patients can also fill in a short form ahead of time: the reason for the appointment, any symptoms with where they are, how severe they are on a 0 to 10 scale and how long they have lasted, and the questions they want answered. They can save it, come back to it, and download it as a PDF.
The provider approves first
The patient does not see the plan until the provider has reviewed and approved it. Until then, the patient sees a message that the clinic team is reviewing the summary.
The visit is recorded only with the patient's permission. If a patient says no, the recording does not start.
Questions clinics ask
What does the patient receive after a visit?
A plain-language summary of the visit, a checklist of their own to-dos, who to call, warning signs to watch for when the provider's plan includes them, and a place to keep questions for the next visit.
When does the patient see the plan?
After the provider approves it. Until then, the patient sees a message that the clinic team is reviewing the summary.
Can patients prepare before a visit?
Yes. They can fill in a short form with the reason for the visit, their symptoms and their questions, save it, and download it as a PDF.
Does the patient plan replace what the provider says?
No. It is drafted from the visit and approved by your provider, to help patients remember and follow the plan. It does not replace talking with the care team.
More on how we work with clinics
A 3-month pilot for community oncology practices.
1 to 5 providers, whatever your clinic's size. No charge, with hands-on support. Clinics in the pilot get a discounted price after it ends.